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Terms & Conditions

Last updated: September 16th, 2026
Company name: Guardian Roofing & Construction, LLC
Website: guardianroofingks.com

1. Program description and acceptance of terms

Guardian Roofing & Construction, LLC (“Company,” “we,” “our,” or “us”) runs one or more text messaging, email, and phone call programs (the “Program”) to reach customers and prospects about our services. Depending on how you interact with us, the Program may include appointment and scheduling notices, dispatch or arrival updates, general customer support messages, post-project satisfaction surveys and review requests, and, where permitted, limited service-related or promotional messages.

By giving us your phone number or email address and opting in to receive messages, or by using our website or services, you agree to these Terms & Conditions and our Privacy Policy (together, the “Terms”). If you do not agree, please do not opt in to the Program or use the website.

Program name: “Guardian Roofing & Construction, LLC Customer Communications”
Program description: One-time and recurring communications by SMS, phone, and email related to service scheduling and support, post-project surveys and review requests, and other service-related messages.

2. Message frequency and charges

Message and data rates may apply. You can expect approximately 5–10 messages per month from us, depending on your service activity and any surveys or requests you’re part of. Your wireless carrier may charge you according to your mobile plan, and you’re responsible for any such charges.

3. Opt-in and opt-out

You can opt in to the Program by submitting a form on our website that includes consent language for text messages, or verbally — in person or during a phone call you initiate with us. When consent is collected verbally, we’ll tell you that you’re agreeing to receive text messages, note that message and data rates may apply, and explain how to reply HELP or STOP.

Opt-out instructions (STOP): Reply “STOP” to any message we send to stop receiving texts from the Program. We may send a one-time confirmation after you opt out. You may still receive messages tied to a separate program you’ve joined until you opt out of that one too.

Help instructions (HELP): Reply “HELP” to any message, or contact us using the information in Section 6 below, for assistance with the Program.

4. Carrier disclosures

Carriers are not liable for delayed or undelivered messages. Message delivery may be affected by your carrier’s network and coverage.

5. Post-project surveys and review requests

After a project or service is complete, we may reach out by phone, text, or email to ask for a satisfaction survey response, a Net Promoter Score (NPS) or similar rating, general feedback about the work performed, or a review on a public platform. Taking part is voluntary and declining won’t affect the service you receive from us.

6. Customer support and contact information

Questions about these Terms or the Program, or need help? Reach us at:

You can also reply HELP to any text message for assistance.

7. Privacy policy

For details on how we collect, use, and share information gathered through the website and the Program, see our Privacy Policy.